BillyBets Privacy Policy

At BillyBets Casino, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register an account, or use any of our services. By accessing BillyBets, you acknowledge that you have read and understood this policy, and you consent to the practices described below.

Information We Collect

We collect several categories of information to provide and improve our services. When you register with us, we ask for personal details such as your name, date of birth, email address, phone number, and residential address. Our verification procedures also require identity documents to confirm your age and identity, in line with our licensing obligations under Anjouan Gaming.

• We gather registration data including your name, contact details, and date of birth
• We collect financial information related to deposits and withdrawals, including payment method details
• We track your gaming activity, betting history, and preferences to improve our services
• We record technical data such as IP address, device type, browser, and operating system
• We store communication records when you contact our support team via Email or LiveChat

How We Use Your Information

Our purpose in collecting your data is to operate BillyBets Casino safely, legally, and efficiently. We use your information to verify your identity, process deposits and withdrawals, prevent fraud, and comply with anti-money laundering regulations. We also use your data to personalize your experience, including tailoring promotional offers, loyalty rewards, and VIP benefits based on your activity.

At Billy Bets, we analyze gameplay patterns to detect unusual behavior that may indicate problem gambling, and we may contact you with responsible gaming resources if necessary. We at BillyBets also use your contact details to send you important account notifications, security alerts, and, where you have opted in, marketing communications about bonuses and tournaments.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Our Billy Bets platform relies on cookies to keep you logged in, maintain your session security, and understand which games and features are most popular among our players. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted partners who help us operate our services, including payment processors, identity verification providers, and regulatory authorities such as the Government of the Autonomous Island of Anjouan. Our BillyBets team may also disclose information when required by law, court order, or to protect our rights, property, or safety, as well as that of our players.

• We share data with payment providers to process your deposits and withdrawals
• We share information with regulators to comply with our licensing requirements
• We share limited data with marketing partners only with your explicit consent
• We may disclose information to law enforcement when legally obligated to do so

Data Security

We implement industry-standard security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure. Our BillyBets Casino infrastructure uses encryption technology to secure sensitive data transmitted during registration, deposits, and withdrawal transactions. Despite our best efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including meeting legal, regulatory, and accounting requirements. Even after you close your BillyBets account, we may retain certain records related to your deposits, withdrawals, and gaming activity for a period required by applicable law or our licensing authority.

Your Rights

You have certain rights regarding your personal information, and we are committed to honoring them wherever applicable. These rights may vary depending on your jurisdiction, but generally include the following:

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain processing of your information
• You can withdraw consent for marketing communications at any time

To exercise any of these rights, you may contact our support team via email at cs@billybets.com, and we will respond in accordance with applicable data protection laws.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries, including but not limited to the United States, United Kingdom, and several other jurisdictions listed in our Terms and Conditions. If you access BillyBets from a restricted location, we reserve the right to suspend your account and withhold any associated data processing activities beyond what is required by law.

Children's Privacy

BillyBets Casino is strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information and close the associated account.

Third-Party Links

Our website may contain links to third-party websites, including payment providers and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit through links on our platform.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We at Billy Bets will notify you of significant changes by posting the updated policy on our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our team. You can contact us via email at cs@billybets.com or through our 24/7 LiveChat support available directly on our website. We are here to help and ensure your privacy concerns are addressed promptly.